Common trips
- Flying home to see family
- Moving between family members in different countries
- Going on a cruise or holiday
- Travelling to a family wedding, funeral or milestone birthday
- One-way trips, where a caregiver settles the person in and flies home
Help throughout the trip
- Packing and preparing documents
- Airport check-in, security, wheelchair service and boarding
- In-flight help with meals, moving around and washroom trips
- Hotel check-in, bathing, dressing and medication reminders
- Sightseeing at a comfortable pace
- Keeping family updated
Preparing for a safe trip
- Ask the traveller's doctor if they're fit to travel and if they need a medical form.
- Book airline assistance in advance.
- Buy travel insurance and check how it treats existing conditions.
- Keep medication in its original packaging in carry-on bags, with a list of prescriptions.
- Check the Government of Canada's travel advice for your destination.
Our travel and event care is non-medical. Please check with your doctor before any trip, and buy travel insurance that covers existing conditions. If someone needs a nurse or medical escort while travelling, we'll tell you so you can arrange the right service.
Common questions
Can a caregiver travel one way with my father?
Yes. A caregiver can take him to his destination, help him settle and return home. Tell us who will meet him there.
Can you help on a cruise?
Yes, cruises can work well. Book an accessible cabin if you need one, and tell us about the ship and itinerary.